Empathy in Eight Minutes

Empathy in Eight Minutes

The first duty of love is to listen. — Paul Tillich In 1994, I participated in a short training experience that changed my life. The instructions for the exercise: Be quiet for eight minutes while someone tells you his or her life story, then switch and tell your life...
Getting Wet

Getting Wet

During the late 1990s, I had the pleasure of participating in an Outward Bound program during leadership training as Kellogg National Fellow. So many elements of that experience have stayed with me over the years. One that I often think of involved a leadership game...
Inventing Better Problems

Inventing Better Problems

A video version of this post is available here. Einstein said something profound about solving problems: “The significant problems we face today cannot be solved at the same level of thinking we were at when we created them.” His thought contains two powerful ideas:...
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